When you purchase Creekside Natural Therapeutics’ products you are guaranteed the best Dr. formulated, quality products backed by our outstanding customer service. Our goal is to exceed your expectations. All our products are backed by a satisfaction guarantee. If you are unhappy with our products in any way simply contact us at email@example.com and include the date of purchase or the order ID. You can also write to us at 245 Oswalt Ave., Batavia, IL 60510.