FAQs

Below are some of the most frequently asked questions that we receive. If your questions are not answered here, please feel free to use the form at the bottom of the page to contact us with your question or private message us on Faceboook.

Can I use Creekside Natural Therapeutics’ products with my baby?
Because most of our products are formulated for slightly older children, they are not recommended for use under the age of two. Our Insect Armour can be used on infants by simply spraying it on the clothes and stroller/car seat. Do not put directly onto babies skin for sensitivity reasons. We always recommend that you discuss any supplement use with your physician first.
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Do you ship internationally? If not, when will you?
Unfortunately, most of our products are only available for sale in the United States and Canada. Please check back frequently for changes to our shipping options.
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Does a Dr. really formulate Creekside Natural Therapeutics’ products?
Yes! Dr. Natalie, a board certified Pediatrician and award-winning physician formulates most of our products.
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Do your products contain gluten, wheat, dairy, nuts, eggs, soy, yeast, fish or other common allergens?
No, most of our products are gluten, wheat, dairy, nut, egg, soy, yeast and fish-free. Our Focused Mind Jr. and Focused Mind supplements do contain soy. Our sleep aid should be used with caution in those sensitive to chamomile.
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How do I get a refund if I am dissatisfied?
To receive a refund, please send an email to us at info@creeksidenaturals.com and include the date of purchase or the order ID. You can also write to us at 30 S. Stolp Ave., Unit 310 Aurora, IL 60506.
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Are Creekside Natural Therapeutics’ products regulated by the FDA?
No, dietary supplements are not regulated by the FDA. However, our dietary supplements’ packaging, labeling, ingredients and manufacturing quality are FDA regulated pursuant to the Federal Food, Drug and Cosmetic Act.
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Are your products safe?
Our products meet or exceed the safety standards of the Dietary Health and Supplement Act (DSHEA) and the Federal Food, Drug and Cosmetic Act. We use 100% organic essential oils. We assay test each batch of our supplements to ensure the correct amounts of active ingredients and to safeguard against dangerous pathogens such as mold, e-coli, salmonella, yeast and other harmful things like heavy metals (lead, arsenic, cadmium).
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Is your sleep aid habit forming?
You will not become dependent on Creekside Natural Therapeutics Sleep Aid to get to sleep. In fact, our sleep aid should help your body re-establish its own natural rhythm.
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Where are your products manufactured?
Our supplements are all manufactured at a lab in the United States that follows GMP guidelines and independently tests all raw materials for quality and purity. Our essential oils and Insect Armour repellant are carefully made in the United States from 100% organic essential oils.
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